Frequently Asked Questions
How to Get More Help and What This Page Covers.
Asked most often
How long do withdrawals take?
Withdrawals are processed within 24 hours on business days, and the funds usually reach you within one to three days depending on your chosen channel. E-wallet withdrawals often arrive within a few hours after approval, while bank transfers may take an extra day due to banking hours.
How safe is Mancity88?
Every page is served over TLS, and Mancity88 verifies an account once, ahead of the first payout. RNG Verified and SSL Secured are the marks it carries.
How do I set a session time limit?
When your chosen session length is almost up, a reminder pops up on your screen to let you know the cut-off is near. You can then extend or stop playing. To set the limit, go to the responsible play section in your account settings and choose the session duration that suits you.
Do payouts return the way they came?
Wherever the channel allows it, a payout returns the way the deposit arrived. That is a payment rule rather than a site rule, and USDT TRC20 and ShopeePay follow it.
How much turnover does a bonus carry?
12×, calculated on the deposit and the bonus together. Slots clear it in full, live tables at 20%. The offer itself is 100% on a first deposit.
Why is only one account per person allowed?
One account means you have a single wallet, a single betting history, and one set of deposit and session limits that actually protect you. If you had multiple accounts, your limits would not work properly, and your play history would be scattered. That is why the platform enforces the one-account rule firmly.
How to Get More Help
The answers below cover the general rules, but your situation may have a specific detail that changes the answer. For example, a withdrawal time can vary if your bank is processing slowly or if you have not completed verification. Before you ask, have your username and the reference number of any transaction ready. That helps the support team pull up your account quickly and give you an answer without back-and-forth.
What This Page Covers
This page answers the questions players ask most about day-to-day play here: putting money in, taking winnings out, what happens if a game drops, and how the platform handles your account limits. Each answer is kept short and to the point. If you do not see your question below, the live chat button in the bottom corner of the lobby is the fastest route to a real person. You can also check the help centre linked in the site footer for guides on account settings and responsible play.
See also Fish Shooting, Arcade, Live Casino, Slots or the current promo.