Frequently Asked Questions
Still Have a Question? and What This Page Covers.
Asked most often
What is the minimum deposit amount?
The minimum deposit is RM10. This applies to all payment channels including e-wallets, online banking, and bank transfers. Deposits are credited instantly once the payment is confirmed.
What does a first deposit cost?
The floor is RM30 through USDT TRC20 and ShopeePay, or RM50 by direct bank transfer.
Which payment channels are supported?
The site supports Touch 'n Go, GrabPay, Boost, DuitNow, and FPX online banking. You can also use standard bank transfers. All transactions are in ringgit and deposits are processed immediately.
How fast is a withdrawal?
Between five and fifteen minutes on USDT TRC20 and ShopeePay, and inside one working day on a bank transfer.
What has to be wagered before a bonus withdraws?
Twelve times the deposit and bonus combined. Weighting differs by format — slots count fully, live dealer tables a fifth. The fish shooting and arcade pages describe how each plays.
How long do withdrawals take?
Withdrawals are processed within 24 hours after approval. E-wallet withdrawals usually arrive within a few hours, while bank transfers may take up to one business day to appear in your account.
Still Have a Question?
If you do not find the answer you need here, the fastest way to get help is through the live chat feature in the lobby. The support team speaks English and Bahasa Malaysia. You can also check the terms and conditions page for detailed policies. For account-specific questions, log in and use the help ticket system inside your profile.
What This Page Covers
This page answers the most common questions players ask about using the platform. It covers deposits, withdrawals, account verification, turnover requirements, and supported payment methods. It also explains how the site works on mobile devices, what happens if a game disconnects, and how to set a deposit limit. Each answer is written to give you a clear, direct response.
See also Fish Shooting, Arcade, Live Casino, Slots or the current promo.