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Privacy Policy for Mancity88

How to Request a Copy or Deletion of Your Data, Information Collected and When and Reasons for Holding Each Type of Data.

How to Request a Copy or Deletion of Your Data

A visitor may ask for a copy of all personal data the site holds about them, or request that it be deleted. Such requests must be made through the site’s contact page. The site will respond within the time frame required by Malaysia’s personal data protection law. No fee is charged for a reasonable request, and data will be removed once the request is verified.

Information Collected and When

When a visitor uses the contact form on the site, they submit their name, email address, and the message they write. This information is provided voluntarily at the time of submission. The web server also automatically records the visitor’s IP address, browser type, and the pages viewed. These technical details are logged each time a page is loaded.

Reasons for Holding Each Type of Data

Contact form submissions are held so the site can respond to the visitor’s enquiry, whether it is about account registration, deposits via Touch ’n Go or bank transfer, or general support. Server logs are kept to maintain the platform’s security, diagnose technical faults, and understand which areas of the lobby are most used. No log data is used to identify individuals.

Cookies and Turning Them Off

The site uses cookies to remember session preferences and to help analytics providers count visits. These cookies do not store ringgit balances or personal banking details. If a visitor disables cookies in their browser, the site will still function, but some features such as saved language choices (English or Bahasa) or session continuity may not work as smoothly.

Who Data Is Shared With

The site shares anonymised visit data with analytics providers and hosting providers who act only on the site’s instructions. These providers cannot use the data for their own purposes. Personal data is never sold, rented, or traded to any third party. The site does not share contact form submissions or server logs with advertisers or any external marketing companies.

How Long Records Are Kept

Contact form messages and their associated personal data are kept only until the enquiry is resolved and the site no longer needs them. They are then deleted automatically. Server logs are retained for a short period for security review and then deleted. The site does not hold any data longer than is necessary for the purpose it was collected.

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